Privacy Policy & Cookies

Last Updated: 1st January 2015

General Description

The St Albans Lawn Tennis Club respects your need for online privacy and we will protect any Personal Information that you may share with us. Our procedures as regards use of your Personal Information are explained below in this Privacy Policy Statement. As a condition to use of this website, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. In the event of a material change, we shall notify you via email or by means of a prominent notice on the website. This Privacy Policy Statement applies to www.stalbanstennis.co.uk.

St Albans Lawn Tennis Club complies with the Data Protection Act 1998 which requires that personal data shall not be disclosed to third parties and shall not be held longer than necessary.

Information Recorded and Use:

Personal Information

During the Registration Process for creating a user account, we request for your name and email address. You will also be asked to choose a unique username and a password, which will be used solely for the purpose of providing access to your user account. Upon registration you will have the option of choosing a security question and an answer to the security question, which if given, will be used solely for the purpose of resetting your password. Your name and email address will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement. In doing so, no Personal Information within your third party email accounts is transferred to your user account without your explicit consent.

St Albans Lawn Tennis Club will have access to third party personal information provided by you as part of using St Albans Lawn Tennis Club Services such as contacts in your St Albans Lawn Tennis Club Mail account. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to St Albans Lawn Tennis Club and solely as part and parcel of your use of St Albans Lawn Tennis Club Services. We do not share this third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver this one time email.

Usage Details

Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the St Albans Lawn Tennis Club services and to help us provide you the best possible service.

Contents of your User Account

We store and maintain files, documents, to-do lists, emails and other data stored in your user account at our facilities in the UK. In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. Hence your files and data may remain on our servers even after deletion or termination of your user account. We assure you that the contents of your user account will not be disclosed to anyone and will not be accessible even to employees of St Albans Lawn Tennis Club except in circumstances specifically mentioned in this Privacy Policy Statement and Terms of Services. We also do not process the contents of your user account for serving targeted advertisements.

Financial Information

In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the Credit Card number.

Visitor Details

We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.

Children's Online Privacy Protection

St Albans Lawn Tennis Club does not knowingly collect Personal Information from users who are under 16 years of age.

Cookies

We use temporary and permanent cookies to enhance your experience of our St Albans Lawn Tennis Club Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in St Albans Lawn Tennis Club Services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website.

Links from our website

Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.

How secure is your Information

We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing St Albans Lawn Tennis Club Services to you and are bound by confidentiality obligations.

Your Choice in Information Use

You will be required to register for our St Albans Lawn Tennis Club Services by providing Personal Information. If you choose not to provide your Personal Information, we will be unable to provide you the St Albans Lawn Tennis Club Services. We do provide you with the option of not choosing a secret question and the answer to it; however, we may not be able to reset your password for you. We also provide you with the option of opting out from receiving mail from us; however, you will not be able to receive email notifications of new services, releases, upcoming events and changes to the Privacy Policy Statement should you decide to opt-out of receiving all messages from St Albans Lawn Tennis Club. In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy Statement, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. You may opt out of receiving newsletters and other secondary messages from St Albans Lawn Tennis Club by selecting the ‘unsubscribe’ function present in every message we send.

Accessing, Updating and Removing Personal Information

We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting St Albans Lawn Tennis Club Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 7 days.

Investigation of Illegal Activity

We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of St Albans Lawn Tennis Club Services. However, St Albans Lawn Tennis Club will ensure that such access is in compliance with this Privacy Policy Statement and subject to appropriate confidentiality and security measures.

Enforcement of Privacy Policy

We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used for the purpose of providing St Albans Lawn Tennis Club Services, kindly contact St Albans Lawn Tennis Club Customer Support Services at admin@stalbanstennis.co.uk. We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard if needed.

Notification of Changes

Any changes to the Privacy Policy Statement will be posted on our website in order to keep you informed of any changes in nature of information collected, manner of collection, use and sharing of information. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses unless you have opted out from receiving all email notifications from us. You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you should check back at this page periodically.

End of Privacy Policy

If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at admin@stalbanstennis.co.uk . We shall respond to all inquiries within 7 days of receipt upon ascertaining your identity.